Privacy Policy
At DERMISCIA, transparency is part of trust. This Privacy Policy explains how DERMISCIA collects, uses, protects and retains personal information when you visit or interact with dermiscia.com.
About DERMISCIA
DERMISCIA is a skincare brand based in Bengaluru, Karnataka, India, focused on dermatology-informed skincare and formulation-led product communication. DERMISCIA works with customers, healthcare and skincare professionals, businesses, distributors, retailers, institutions and other stakeholders across India.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, organisation, professional role, email address, telephone number and the information contained in your enquiry or communication. Depending on how you interact with the website, we may also collect limited technical information such as browser type, device information, IP address, referring pages and website usage information.
Information You Provide
Information may be provided when you contact DERMISCIA, submit a professional or business enquiry, enquire about distribution or partnership opportunities, communicate with us regarding our products, submit a career-related enquiry, or otherwise communicate with us through available website channels.
How We Use Information
We may use personal information to respond to enquiries, communicate with you, provide requested information, understand professional or commercial requirements, evaluate potential business relationships, manage business communications, improve our website and communications, maintain website security, prevent misuse and comply with applicable legal or regulatory requirements.
Business and Professional Enquiries
Information submitted through professional, distribution, partnership, institutional or business enquiries may be used to understand the nature of the request, communicate with the relevant contact, assess the enquiry and determine whether a professional or commercial relationship may be appropriate.
Legal Basis and Permitted Processing
Personal information is processed only for purposes that are permitted under applicable law. Depending on the circumstances, processing may be based on your consent, a permitted use, compliance with a legal obligation or another lawful basis available under applicable Indian law.
Data Sharing
We may share personal information with authorised service providers, technology providers, professional advisers or other parties where reasonably necessary to operate our website, manage communications, maintain information systems, provide requested services, protect our interests or comply with applicable legal obligations. Such parties may process information only to the extent reasonably necessary for the relevant purpose.
No Sale of Personal Information
DERMISCIA does not sell personal information. We may disclose information where reasonably necessary for website operations, business communications, professional services, security, legal compliance or other purposes described in this Privacy Policy.
Cookies and Similar Technologies
DERMISCIA may use cookies and similar technologies to support essential website functionality, maintain security, remember certain preferences and, where configured, understand website usage and improve the website experience. The technologies actually used on dermiscia.com may change as the website evolves.
Data Security
DERMISCIA takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no internet-based service or method of electronic transmission can be guaranteed to be completely secure.
Data Retention
DERMISCIA retains personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, to maintain relevant business and professional communications, to comply with applicable legal or regulatory requirements, to resolve disputes, to establish or defend legal claims, and to protect legitimate business interests where permitted by law.
Deletion and Erasure
When personal information is no longer required for the purpose for which it was collected and there is no legal or other permitted reason to retain it, DERMISCIA will take reasonable steps to delete, erase or anonymise the information in accordance with applicable requirements and our internal data-management practices.
Your Rights
Subject to applicable law and the circumstances of the processing, you may have rights relating to your personal information, including rights to request correction, updating or erasure of personal information and to raise a grievance regarding its processing. Where processing is based on consent, you may also have the right to withdraw that consent, subject to applicable law and any consequences of withdrawal.
Children's Personal Information
DERMISCIA's website is intended primarily for general consumers, professionals and business stakeholders. We do not knowingly seek to collect personal information from children except where permitted and handled in accordance with applicable law and required parental or lawful consent mechanisms.
Third-Party Websites and Services
dermiscia.com may contain links to third-party websites, platforms or services. DERMISCIA is not responsible for the privacy practices, security, content or availability of third-party websites or services. We encourage visitors to review the privacy policies applicable to those third parties.
International Data Transfers
Where personal information is processed or stored through service providers or technology infrastructure located outside India, DERMISCIA will take such steps as may be required under applicable law in relation to that processing or transfer.
Changes to This Privacy Policy
DERMISCIA may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable legal requirements. The latest version will be published on this page together with its updated date.
Contact and Grievance Enquiries
For privacy-related questions, requests concerning your personal information or privacy grievances, please contact DERMISCIA through the General Enquiry option on our Contact page. We will review and respond to requests in accordance with applicable law.